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We'll help you refinance your mortgage.

Understanding the costs of refinancing.

First find out how much you'll have to pay in exit fees with your existing lender. And remember, while exit fees may seem expensive; you might be able to include them in your new mortgage and still save in the long run.

Make sure you choose the right mortgage for you.

The Home Loan Specialists at ING DIRECT will discuss your needs with you and make sure you get the best mortgage for your situation.

How do I apply for my mortgage?

• You can begin right now and you can do it over the phone. Just call an ING DIRECT Home Loan Specialist on 1800 199 106 to complete an application form. Or you can complete the application form online or post in an application form.
• Send them your completed application form with the necessary documentation.
• They will be in contact with you within 2 business days to clarify any details and to confirm they've received everything they need.

#All applications for credit are subject to ING DIRECT's credit approval criteria. Fees and charges apply. Details of these and terms and conditions are available at ingdirect.com.au or by calling 1800 199 106.

Approval documentation

Once your application is approved your Home Loan Specialist will be in contact with you about the next steps.

Accepting our letter of offer

Your bank's solicitors will send you a letter for you to sign and return.

ING DIRECT will pay out your existing lender and your Home Loan Specialist will be in contact to confirm your loan has been successfully transferred.

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