What you need to know about refinancing

• To get a better deal – such as a lower interest rate, or little or no monthly fees.
• To save money by consolidating your finances such as your credit card, personal loans, and car loans all into the one loan.
• To suit changes in your life such as having children, finishing a job, selling/buying investment property.

Yes, and it's easy. Just complete a home loan application form or call us on 1800 199 106 and a Home Loan Specialist will complete the application with you over the phone.

Yes, we'll do a valuation on your property so that we can determine its current market value.

You'll need:

• To let your existing bank or lending institution that holds the mortgage know your current mortgage will be discharged.
• Once they know the settlement date, they'll tell you what the final payout amount for your mortgage is – this will include the cost of discharging your mortgage.
• At settlement your existing mortgage provider will be paid out any outstanding amounts, and once they are paid out the title deeds can be transferred to the new lending institution.
• At settlement a Discharge of Mortgage document will be supplied to your solicitor/conveyancer and they'll lodge it at the Land Titles Office.

Yes, this is because we outsource our legal work and this is the fee they charge.

No, normally you don't have to pay stamp duty again if you are only refinancing.

To refinance your home with ING DIRECT we ask that you provide us at least 3 months of statements for credit and store cards you want refinanced and your most recent six months of mortgage statements.